We paid our 6 month subscription in May. Haven't received a box since June. Inquiries have gone unanswered.
We loved the product, but have been let down by the new owners.
I have not received a box since May but yet they still charged me monthly! They refuse to respond to any of the several emails I sent regarding this. This subscription box was fantastic until they sold the company, and now it is a bunch of thieves who take your money and don't provide a product.
I have not received boxes for July or August even though the funds were withdrawn from my account. I have emailed several times trying to get an answer for when they would be shipped. Having not received an answer, I emailed the company (Alex Morgia) to ask them to cancel any further withdrawals. I also contacted my bank. On September 1st, they tried to withdrawl again, but were declined. They proceeded to email me that the payment was declined. This used to be a fantastic box to receive. Then the company was sold. I would advise everyone to be cautious. I have requested the two months that I didn’t receive the boxes be refunded. Again…nothing. Such a shame as we really enjoyed receiving them for quite some time.
The recent package was from January 2022 with expired pancake mix